How to order
To purchase a print book from our website, please contact us
in order to have all the needed instructions
International Shipping Policies
Your parcel may be subject to the customs fees and import duties of the country to which you have requested delivery. See Shipping Terms and Conditions and Customs, Duties and Taxes for more details.
The total shipping charge will be displayed on the last page of the order form, before you submit your order. Here is the equation we use to calculate the total shipping cost: (Highest Applicable Per-Shipment Cost) + (Number of Items x Per-Item Cost) = Total Shipping Fee
Shipping Terms and Conditions
Each item in your order is sold by Interlinguae ltd. ("Interlinguae") or the merchant that the item is specified as sold by ("Merchant"). Those items for shipment to countries outside England may be subject to taxes, customs duties and fees levied by the destination country ("Import Fees"). The recipient of the shipment is the importer of record in the destination country and is responsible for all Import Fees.
With respect to each item for which Import Fees have been calculated, you authorize Interlinguae or Merchant (as applicable) to designate a carrier ("Designated Carrier") to act as your agent with the relevant customs and tax authorities in the destination country, to clear your merchandise, process and remit your actual Import Fees for such item.
"Import Fees Deposit" represents an estimate of the Import Fees that will be levied on the items in your order for shipment to countries outside England. By placing your order, you agree to allow Interlinguae and/or Merchant (as applicable) to collect the Import Fees Deposit for the applicable items in your order. This deposit will be used, on your behalf, to reimburse the Designated Carriers for the import fees that they have paid on your behalf to the appropriate authorities of the destination country.
You further agree that the Designated Carriers may disclose to Interlinguae or Merchant (as applicable) the amount of actual Import Fees levied on the item you have purchased from Interlinguae and/or Merchant ("Actual Import Fees"). In the event that the Import Fees Deposit exceeds the Actual Import Fees, Interlinguae or Merchant (as applicable) will refund the difference to you.
In the case of gifts or other purchases made on behalf of another recipient, you also agree to grant the foregoing authorizations on behalf of the recipient designated in your order.
To obtain details regarding the Actual Import Fees, or to obtain documentation or receipts in connection with customs clearance, you may contact the Carrier specified in your shipment confirmation e-mail.
Please note that Merchants participating in the International Direct program may have policies that differ from Interlinguae's terms and conditions. For items you have purchased from a Merchant, please see the applicable Merchant's policies for any other terms and conditions that may apply to your purchase of such items.
For products shipped internationally, please note that any manufacturer warranty may not be valid; manufacturer service options may not be available; product manuals, instructions and safety warnings may not be in destination country languages; the products (and accompanying materials) may not be designed in accordance with destination country standards, specifications, and labeling requirements; and the products may not conform to destination country voltage and other electrical standards (requiring use of an adapter or converter if appropriate). You are responsible for assuring that the product can be lawfully imported to the destination country. When ordering from Interlinguaebooks, the recipient is the importer of record and must comply with all laws and regulations of the destination country.
Customs, Duties, and Taxes
You are responsible for assuring that the product can be lawfully imported to the destination country. When ordering from Intelinguaes, the recipient is the importer of record and must comply with all laws and regulations of the destination country. Orders that are shipped to countries outside the EU may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.
VAT Distance Selling Regulations
To comply with current VAT distance selling regulations, we now charge the applicable VAT rate for any country for which we exceed the distance selling threshold. This currently includes: Australia, Canada, Denmark, France, Germany, Holland, Ireland, Italy, Spain and Sweden.
Customers in VAT exempt territories within the EU
Unfortunately, our system is not yet able to distinguish VAT exempt territories within the EU, such as the Canary Islands, and so customers will be charged VAT when placing an order.
For further information on VAT distance selling regulations and selling thresholds please contact the relevant VAT authority for the country concerned.
Returns and refunds for print books
Purchased print titles and print-on-demand titles can only be returned, refunded, or exchanged if the item was damaged during transit or delivery. Damaged articles must be returned to us within one week of receipt.